Facilities Helpdesk Lead: Service Excellence & Team Coaching

CBRE Group, Inc. is looking for a Helpdesk Manager in Newport, Wales. The ideal candidate will manage the Helpdesk Advisor team, ensuring performance and compliance with company policies. Responsibilities include coaching team members, handling work orders, and maintaining customer relationships. Required qualifications include GCSE passes in relevant subjects and experience in a Facilities environment. This role offers opportunities to ensure service delivery excellence and develop a positive work environment.