Facilities Assistant (Functions)

Job Description

Location: The Town House Hamilton, Cadzow Street, Hamilton

Hours: Casual (as and when required)

Hourly Rate: £13.80 per hour

Duration: Casual (as and when required)

Job Profile: Click here to view

Are you a customer-focused individual who enjoys working in a fast-paced events environment? We are looking for enthusiastic and reliable Facilities Assistants to support the delivery of functions, events, and hospitality services, ensuring visitors receive an excellent experience every time at The Town House Hamilton.

About the Role

This is an exciting opportunity to work as part of a supportive team, helping with bar service, catering, customer care, and venue operations during a variety of events.

Your duties will include:

• Serve drinks and food during events.

• Set up and clear bar and function areas.

• Operate cash and cashless payment systems.

• Assist with customer care, ticket checking, and seating.

• Maintain high standards of cleanliness and hygiene.

• Support health & safety, licensing requirements, and emergency procedures.

About You

We are looking for flexible, reliable individuals who thrive in a fast-paced environment and enjoy working as part of a team.

It is essential that you have experience of working within a customer-facing role and have knowledge of Health and safety in the workplace.

Please note:

Applicants must be aged 18 or over in order to comply with the Licensing (Scotland) Act 2005.

Working Pattern

Working hours will be predominantly evenings and weekends, including some late finishes. There may also be opportunities for occasional daytime work.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Any candidate canvassing elected members or employees, either directly or indirectly, in relation to recruitment, will immediately be disqualified.

Why Join Us?

You'll become part of a welcoming team dedicated to creating memorable experiences for customers through outstanding hospitality and event support. Whether serving guests, supporting events, or helping behind the scenes, you'll play an important role in delivering high-quality services.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of twelve months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunitiesand Inclusion statement

South Lanarkshire Leisure and Culture is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, South Lanarkshire Leisure and Culture is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

Benefits

As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme

• To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.

• Up to 33 days annual leave which will be calculated into hours on commencement of the role.

• Public holiday entitlement (up to 10 days)

• Occupational sick pay

• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave

• Employee Discounts - including discounts at the cinema

• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)