Facilities & Compliance Director

Job title: Facilities& ComplianceDirector

ABOUT US:

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic loch side setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off road driving, falconry, and more.

THE ROLE:

Safety is at the heart of everything we do. The Facilities & Compliance Director's role is to lead the Resort's Risk, Safety, Facilities, Security and Compliance functions, ensuring a safe, secure, compliant and well-maintained environment for guests, colleagues and visitors. The role is responsible for overseeing health & safety, fire safety, facilities management, security and compliance across the estate, supporting operational performance, asset protection and business continuity.

Key things you will be responsible for:

• Provide strategic leadership for Maintenance, Health & Safety, Security and Compliance functions across the resort.
• Oversee all reactive and planned preventative maintenance (PPM), ensuring timely completion with minimal disruption to guests or operations.
• Design and lead an effective plan which ensures regular inspections across plant rooms, public areas, guest bedrooms and back of house areas to proactively identify and address issues.
• Ensure full statutory compliance is achieved and maintained at all times.
• Provide effective leadership to the Maintenance, Security and Compliance teams, fostering a high performance, safety first culture.
• Manage team resourcing and shift patterns to ensure 365 day operational coverage, including out of hours and emergency response.
• Oversee statutory inspections, testing and certification programmes.
• Manage external contractors and specialist service providers, ensuring safe systems of work and expected performance standards.
• Support asset lifecycle planning, maintenance strategy and long term estate improvements.
• Support capital projects, refurbishments and compliance led remediation works.
• Monitor facilities, security and compliance performance, providing updates to senior leadership.
• Maintain up to date records for all statutory and manufacturer recommended testing, servicing and maintenance activities.
• Oversee the resort's Health & Safety team, including having oversight of the Resort's Safety Management System (SMS), risk management frameworks, policies and procedures.
• Support the Health and Safety team, and act as an escalation point, with accident investigations, incident reporting and insurance liaison and case management.
• Maintain oversight of fire safety arrangements, risk assessments and statutory compliance registers.
• Lead business continuity, emergency preparedness and crisis management planning.
• Provide clear governance reporting to senior leadership on risk, safety and compliance performance.
• Ensure safe, secure, efficient and compliant operation of all buildings, plant and infrastructure.

WHO WE ARE LOOKING FOR:

• Significant senior leadership experience within risk, safety, compliance and facilities management.
• Strong knowledge of UK health & safety and fire safety legislation.
• Experience developing and managing Safety Management Systems and governance frameworks.
• Experience overseeing facilities, engineering or building services within a complex operational environment.
• Demonstrable strategic risk management and decision making skills.
• Strong stakeholder management skills with the ability to influence at executive and operational levels.
• Experience working with regulators, insurers, auditors and external partners.
• Ability to lead multidisciplinary teams and drive collaboration across departments.
• Commercial awareness with the ability to balance risk management, asset protection and operational priorities.
• Strong communication, leadership and problem solving skills.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

• NEBOSH Diploma (or equivalent Level 6 qualification in Occupational Health & Safety).
• Membership of a recognised professional body (e.g. IOSH).
• Facilities Management, Engineering or Building Services qualification or equivalent experience.
• Strong working knowledge of UK Health & Safety and Fire Safety legislation.

WHAT'S IN IT FOR YOU?

• Free meals when on duty, in our team cafes.
• Pension scheme and Wagestream financial services.
• Long service awards involving recognition with high street shopping vouchers and overnight stays.
• Enhanced holidays with long service.
• Free Leisure Club Membership, with friends and family discounts.
• Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline.
• On site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products.
• Lifeworks App - lots of discounts on everyday purchases, with brand that you love.
• Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers.

At Cameron House we can offer fully funded, work based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We are only 40minutes drive from the centre of Glasgow, so if the outdoors is your thing there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.