Facilities Administrator

Location

Raynesway, Derby (on client site Rolls Royce) - on site - 40hrs per week (Mon Fri)

About the role

Facilities Administrator - organise daily operations, assign jobs to engineers & service professionals, maintain records on Corrigo and SharePoint.

Responsibilities

• Assign jobs to engineers and service professionals at the beginning and end of each workday
• Input updates onto data collection systems and send emails to service professionals when required (callouts or quotations)
• Raise Purchase Order Requests (POR) for materials and planned jobs, ensuring necessary resources are available
• Create proposals on Corrigo for works over £1k, provide detailed information and pricing
• Attach relevant documents (job reports, costs, funding requests) onto Corrigo for easy reference
• Address customer queries via phone, email or Corrigo system
• Follow up with service professionals to ensure timely response and resolution of callouts
• Book subcontractors onto job sites using designated booking forms and maintain schedule on shared calendar
• Close Work Orders on Corrigo after successful completion, ensuring accurate recording and documentation
• Create and organize folders on SharePoint to store documents and maintain a structured filing system
• Raise remedial actions or follow-ups following service visits to ensure customer satisfaction
• Ensure compliance documents are accurately saved and securely stored according to company guidelines

Qualifications

• High level of organisation and attention to detail
• Strong oral and written communication skills
• Ability to prioritise tasks and manage time efficiently
• Proficiency in using Corrigo and other relevant software applications
• Experience coordinating jobs or managing service professionals preferred
• Familiarity with procurement processes and experience raising purchase orders
• Ability to multitask and work in a fast paced environment
• Strong problem solving abilities and professionalism handling customer inquiries
• Working knowledge of Microsoft Office applications
• Knowledge of compliance and regulatory requirements a plus
• Understanding of service delivery and customer liaison

Equal Opportunity Employer

JLL is an Equal Opportunity Employer and provides reasonable accommodations to individuals with disabilities.