F&B Operations Manager - Guest Experience & Team Growth

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is "Every Moment Matters" with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Compensation

EUR 36,664.25 per year

Job Description

Do you have a knack for orchestrating seamless Food & Beverage Operations, ensuring both the front and back of house are finely tuned?

We are currently seeking a Food & Beverage Manager to join our vibrant team. At Radisson Hotel Group we value individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. We prioritize mindset: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

Responsibilities

• Support the smooth running of the food & beverage department, delivering a high level guest food & beverage service experience.
• Work proactively to improve guest satisfaction and comfort, responding positively and promptly to guest enquiries.
• Deliver plans and objectives, ensuring food & beverage initiatives and hotel targets are achieved.
• Manage the food & beverage team, fostering a culture of growth, development and performance within the department.
• Be accountable for the departmental budget, controlling costs and inventory while maintaining productivity and performance levels.
• Build and maintain effective working relationships with all key stakeholders.
• Deliver effective programmes that advance service standards, profitability and cost control.
• Ensure adherence and compliance to all legislation and best practice activities, planning, delivering and documenting for internal and external audit.

Qualifications

• Proven experience in food & beverage service with excellent problem solving capabilities.
• Excellent managerial skills with a hands on approach and a lead by example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions and offer advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience in using IT systems on various platforms.
• Strong communication skills.

Benefits

• Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide.
• Guaranteed minimum of 30% off for your Friends & Family.
• Exclusive discounts on breakfast, food & beverage, spa and more.
• Special hotel rates for you and your loved ones at our hotels worldwide.
• Access to local perks and rewards tailored to your country.

Company Culture & EEO Statement

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.