Experienced Lead Manager at Brentford Football Club!

The Role:

As the Lead Room Manager, you are the face of the space. You lead from the front, with food knowledge to hand and a passion for enticing guests to enjoy our exceptional wine offering, ensuring that every guest receives the same impeccable level of attention.

What you'll do:

• Lead the Charge: Inspire and manage a slick front-of-house team with clarity, fairness, and high expectations.
• The Ultimate Host: Act as the visible personality of the room, recognising regulars and welcoming new guests without compromising your consistent professionalism.
• Uphold the Standard: From the perfect pour of a vintage Bordeaux to the alignment of the furniture, your attention to detail is exceptional.
• Stay Grounded: You'll interact with high-profile individuals regularly. We need you to remain professional and focused on leading the team to deliver an exceptional guest experience.
• Own the Space: Take total accountability for the matchday operation, ensuring seamless communication with our partners and wider teams.

What you will bring:

• Experience: At least 3 years' experience in Food and Beverage management within premium hospitality.
• Knowledge: You know your way around a wine list and a shaker. You can talk confidently about flavour profiles and premium pours.
• Temperament: You are a 'radiator'. You remain calm under pressure and make fast, confident decisions.
• Communication: You navigate conversations across diverse guest demographics with ease, genuine care, and maturity.

Availability:

Total commitment to the 2026/27 season (August - May), with attendance at a minimum of 85% of Brentford home fixtures.

Preferable:

• WSET Level 2 or above qualification.
• Mixology background or a deep passion for craft spirits.
• A passion for exceptional culinary experiences.
• A genuine love for the atmosphere of live sports.

Apply Now!

If you're passionate about hospitality, we'd love to hear from you. Submit your CV today via our short application form - our team will be in touch shortly.