Experience Designer: AI-Driven, Inclusive UX & Systems

ESB is seeking an Experience Designer to shape clear, inclusive digital experiences across customer-facing and internal products in a regulated environment. You will work end-to-end from discovery to delivery, including AI-assisted and screen-light interfaces, within ESB's multi-brand design system.

You will partner with product, engineering and delivery teams, embed accessibility standards, and translate user research into actionable insights to improve product direction and experience.