Experience Delivery Manager

At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're driven by progress and thrive on the challenge of relentless improvement.

Our Digital Delivery team brings Dyson technology to life. We create imagery, films, content, experiences, and services that explain our machines, their benefits, and the real problems they solve for our Owners. We build assets and journeys so Owners can choose, purchase, learn about, and solve issues with their machines with ease and confidence.

About the role

As our Experience Delivery Manager, you will play a central role in the Digital Delivery team. You will own and manage digital projects through a dedicated cross functional Squad, acting as a key contact for stakeholders across the business.

You will:

• Gather requirements: Ensure briefs are accurate, achievable, and meet all team needs. Collaborate with the Experience Delivery Lead to resolve any gaps.
• Plan and prioritise: Maintain project backlogs, support capacity planning, and highlight risks or changes to the Experience Delivery Lead.
• Communicate and report: Share regular project updates and risks with relevant teams and leadership.
• Oversee production: Drive the team to deliver digital projects on time and to standard, championing continuous improvement and best practices.
• Manage stakeholders and suppliers: Set expectations, ensure project clarity, and work closely with suppliers to resolve delivery or quality issues.
• Facilitate collaboration: Lead effective Squad meetings with clear actions and outcomes.
• Deliver campaigns: Support the execution of digital assets, web pages, retail content, and eCRM.

About you

You will bring:

• Experience with Content Management Systems and project tools such as Jira and Confluence
• Strong skills in working with cross functional teams and managing multiple stakeholders
• Effective planning and management of digital asset demand and briefs
• Experience collaborating with third party suppliers
• Experience managing a digital or design studio
• Familiarity working alongside technical teams
• Knowledge of Agile ways of working, including Scrum

Reward

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

Working policy

At Dyson, our vibrant campus culture is built on in person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.