Executive Assistant to CEO (Business and personal)

Executive Assistant to CEO (Business and personal)

London

THE ESSENTIALS

• Platform: Group
• Status: Full time, permanent
• Salary: TBD
• Base: London. We typically work 4 days in the office, 1 day from home
• Requirement for this role: ideally based in North London, or happy to travel to North London when required
• Hours: 37.5 hours per week
• Start: ASAP

THE BENEFITS

• 25 holiday days per year
• 4 'Me Days' per year (take a Me Day - focus on you)
• Team social events and trips
• Wellness allowance of £70 per month to be used for gym, classes, physio or other wellness costs
• Private healthcare with Vitality
• Mintago financial platform
• Drive Electric salary sacrifice
• Enhanced maternity, paternity and parental leave
• Employee referral scheme: £2,000 towards a getaway of your choice

HSPG: A social impact real estate company

Our mission is simple: Building partnerships, creating homes, developing communities.

There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community.

We build long term partnerships with local authorities to acquire and manage demand driven social and affordable housing across various tenures.

Across HSPG's Living Sector platforms, we are actively acquiring 2,500 high quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners.

HSPG aims to positively impact our residents' lives, while providing long term, sustainable returns for our investment partners.

CORE BEHAVIOURS

Your core mission is to protect the CEO's time, energy, and focus so he can operate at maximum impact. You will ensure he is always in flow, being flexible with diary changes to accommodate this.

You create calm from chaos, bring order to complexity, and ensure the CEO is always working on the right thing at the right moment.

Anticipate what he needs before he asks, remove friction before it's felt, and resolve problems before they become visible. In a rapid paced, constantly shifting environment, clarity, pace and discretion matter more than anything else. You must create the clarity - it will not always be given to you.

You act as the CEO's extension: thinking how he thinks, prioritising how he prioritises, and smoothing everything around him so he can deliver on HSPG's mission with zero distraction.

You operate seamlessly across business and personal domains, maintaining absolute discretion, emotional stability and professional maturity at all times.

You work closely with the EA team, to ensure the CEO is protected, the executive team is aligned, and no detail falls through the cracks.

OBSESS

• Organisation: you love turning complexity into clarity.
• Discretion: you treat every detail, conversation, and decision with confidentiality, integrity and respect.
• Solution obsessed: finding solutions, not problems, and solving challenges independently.
• Understanding the CEO: how he thinks, works and prioritises focuses.

EXCEL

• Adaptability: you quickly adjust easily to shifting priorities in an exceptionally fast paced environment.
• Anticipation: you anticipate the CEO's needs, foresee issues and absorb pressure.
• Reliability: when you say "I've got it" you mean it and we don't need to check it.
• Curiosity: you think beyond the task and ask the right questions to understand what the CEO needs.
• Ease and flow: the CEO should feel nothing is too small or big a ask of you and you're happy to support him entirely.

SPECIFIC EXPERIENCE

• At least 5 years' experience as EA to a founder of a founder led business with at least £10m annual turnover.
• Full driving license, and own car.

OUTCOMES & METRICS

Build a deep understanding of the CEO's priorities, rhythms, preferences, energy patterns and pressure points, and begin adapting support accordingly. Within 8-10 weeks, CEO confirms you consistently "get" his priorities and working style (qualitative but clear). Demonstrable improvement in how you pre empt his needs (measured through weekly check ins).

Establish full ownership of the CEO's diary, eliminating conflicts, unnecessary meetings, clashes, and low value activity.

90-95% diary alignment to CEO's actual priorities.

At least three low value recurring meetings removed, restructured or delegated.

Reduce cognitive load: noticeable reduction (25%) in CEO needing to chase, remind or re direct.

Faster response management: all diary or priority changes acknowledged same day; urgent matters within one hour.

Positive feedback from COO, EA team and key external stakeholders on alignment and clarity.

Zero missed tasks across travel, personal admin, logistics or follow ups; fewer than 1-2 escalations per month reaching CEO.

Strict confidentiality maintained: no breaches, no unnecessary involvement from others.

Accuracy: 100% in diary, travel plans, documents, commitments.

Drive operational clarity: 98%+ accuracy in meeting preparation, materials, travel logistics and follow through, with all CEO meetings having pre read, objective, and follow up actions documented and tracked without CEO intervention.

Continuously improve systems and processes that increase CEO focus time and reduce operational noise: 3-5 meaningful process improvements implemented that tangibly reduce CEO time drain (e.g., inbox system, meeting rules, briefing formats) and 15-20% reduction in repeated tasks or avoidable rework across the exec team related to CEO workflow.

Elevate the EA function: ensuring alignment, consistency and professional standards across the leadership support team, with the COO/MD/CFO reporting improved clarity and coordination as a result of EA alignment with other EAs. The EA team becomes self sufficient for day to day support; the CEO EA becomes the escalation point only for high level issues.