Events Relationship Manager - (VIP Audience Development)

Events Relationship Manager - (VIP Audience Development)

London Office - Hybrid Working

Salary up to £35,000 + Bonus + Excellent Benefits

A global events and media organisation is seeking a confident, personable and relationship-driven Relationship Manager to join their VIP Audience Development team. In this role, you will engage senior decision-makers, curate high-calibre attendees for international events, and help deliver exceptional delegate and partner experiences.

This is a fast-paced, high-impact position where you will support some of our clients major international events. International Travel opportunities are available.

About the Role

As a Relationship Manager, you will:

• Identify, engage and qualify senior executives from target accounts to participate in high-profile events.

• Invite key VIPs to attend conferences, leadership events and curated networking programmes (including hosted meetings, dinners and roundtables).

• Guide VIP guests through the onboarding process, including registration, event information, support needs and pre-event preparation.

• Build trusted, long-term relationships that enhance the guest experience and strengthen audience quality.

• Collaborate with marketing, sales, content and operations teams to ensure alignment with audience targets and event strategy.

• Conduct proactive outreach via phone, email, LinkedIn and video calls to secure high-value attendees.

• Maintain accurate records using CRM systems and digital outreach tools.

• Facilitate smooth communication between internal teams and third-party service providers.

• Support onsite event delivery, ensuring exceptional VIP service and the seamless execution of 1-to-1 meetings and high-level networking activities.

• Contribute to audience development goals that directly support commercial opportunities and overall event success.

Candidate Profile

We are looking for someone who is:

• Experienced in customer service, telesales, B2B events, executive outreach, sales, or stakeholder engagement.

• A confident communicator with the ability to build rapport and adapt messaging for senior-level professionals.

• Commercially aware, with an understanding of how high-quality audience curation supports broader business goals.

• Highly organised and proactive, with strong attention to detail and the ability to manage multiple priorities at once.

• Comfortable working autonomously while contributing to a collaborative, fast-paced team environment.

• Skilled at managing conversations across multiple channels, including phone, email, LinkedIn and video calls.

• Tech-savvy with experience using CRM systems (e.g., Salesforce) and outreach tools.

• Professional, personable and able to represent events to senior stakeholders.

• Willing to travel internationally and occasionally work flexible hours across time zones.

• Degree-level educated (preferred but not essential).

Why Join?

• Ownership of high-level executive relationships and attendee curation for major international events.

• Fast-paced, collaborative environment with clear opportunities for growth.

• Uncapped bonus/commission structure tied to audience development goals.

• Flexible hybrid working arrangements.

• 25 days holiday plus additional wellbeing and seasonal leave.

• Supportive, inclusive and high-performing team culture.

• Pension plan, health benefits and all required tech equipment provided.

Interested? Apply now or contact in confidence for an initial discussion about this Events Relationship Manager position.

Visit the Jackson Barnes Recruitment website to learn more about how we connect top commercial talent with world-class media and events organisations.

About Jackson Barnes Recruitment

Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions:

Researcher Conference Producer Event Marketing Sales - Delegate sales, Sponsorship Sales and Business Development Event Manager

We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.