Events Manager

Location: On site / Curraghleha West, Co. Kerry, V92 W279, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality Management / Head Office
Salary: Negotiable salary

Hotel Events Operations Manager - Weddings

Join our award-winning team! Ballygarry Estate Hotel & Spa is seeking an experienced Events Manager to join our leadership team.

Position Summary

The Hotel Events Manager oversees the planning and on-site delivery of events and weddings, ensuring each celebration and event runs smoothly. This role coordinates hotel teams, vendors, and clients from planning through event breakdown while maintaining service standards, budgets, and safety requirements.

Key Responsibilities

• Lead events/wedding operations from final planning meetings through setup, ceremony, reception, and breakdown.
• Coordinate with sales, banquet team, culinary team, housekeeping, engineering, audiovisual, front desk, and security teams.
• Act as the main operational contact for clients, couples, wedding planners, and vendors on event days.
• Translate event orders and floor plans into clear staff assignments, timelines, and setup instructions.
• Conduct pre-event briefings and venue walkthroughs; confirm readiness before guests arrive.
• Monitor event service in real time and resolve issues promptly and discreetly.
• Manage schedule changes and special requests while keeping the couple and relevant teams informed.
• Ensure event spaces are clean, safe, accessible, and compliant with hotel policies.
• Track labour, equipment, supplies, and event costs; support budget controls and accurate billing.
• Gather post-event feedback and share operational improvements with hotel leadership.
• Train, coach, and support banquet and event staff to deliver attentive, polished service.
• Undertake Duty Manager shifts as required.

Qualifications

• Experience in hotel events, banquet operations, catering, or wedding coordination.
• Strong leadership, organisation, communication, and problem-solving skills.
• Ability to manage multiple events and deadlines in a fast-paced environment.
• Knowledge of banquet service, event setup, food safety, and guest-service standards.
• Familiarity with event-management systems, floor plans, and banquet event orders preferred.

Success Measures

• Smooth, timely wedding execution and positive couple and guest feedback.
• Consistent service quality and coordination across hotel departments.
• Accurate event setups, staffing, and billing.
• Effective control of labour and operating costs.

Requirements: