Event Administrator

Overview

We're delighted to be recruiting a Temporary Events Administrator on behalf of a well-established events business based in Lutterworth. This is an excellent opportunity to join a busy and successful team during their peak season, supporting the organisation and delivery of high-profile corporate and private events across the UK. This Events Administrator vacancy would suit an organised and customer-focused individual who enjoys building relationships, managing bookings and providing first-class administrative support in a fast-paced environment.

Details

• Location: Lutterworth
• Salary: £13.00 per hour
• Working Hours: Monday to Friday, 9am-5pm with 30 min lunch break
• Temporary position supporting a busy seasonal events programme
• Opportunity to gain valuable experience within a leading events environment

Duties and responsibilities

• Contact previous customers to discuss upcoming event opportunities and generate repeat bookings
• Create and manage mail merge communications and distribute event brochures to prospective clients
• Process event bookings received via telephone and email
• Support customers throughout the booking journey, from initial enquiry through to their event date
• Raise invoices, process payments and maintain accurate booking records
• Provide administrative support to the Events Team across a range of event-related activities
• Handle telephone enquiries, emails, correspondence and general office administration duties

Requirements

• Previous experience in an administration, customer service or support-based role
• Confident and professional telephone manner with excellent communication skills
• Good working knowledge of Microsoft Office and general IT systems
• Ability to learn new software and internal systems quickly and accurately
• Strong organisational skills with excellent attention to detail
• Ability to build positive relationships with customers and colleagues
• GCSE, A-Level or equivalent standard of education