Evening Supervisor

Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and providing our customers with the very best customer service experience at all times.

Qualifications

• Minimum 1 year of experience in a customer service facing role.
• The ability to work as part of a team in a fast paced environment, and multi task under pressure.
• The ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live SuperValu brand values (e.g., Genuine, Passion for Food, Vibrant, Committed, Innovative, and Imaginative).
• Be approachable and serve as a role model, leading by example, encouraging teamwork and a positive attitude in the workplace.
• Liaise with day management and supervisors on changes to layouts, ensuring changes are correctly implemented.
• Set the standard for other employees in terms of rotation, merchandising, and facing off.
• Assist in the induction, training, and development of employees.
• Deal with all customer queries efficiently, professionally, and consistently with store policy.
• Engage with new initiatives and embrace new ways of working.