EU Life Sciences Services Director

A leading life-sciences technology firm is seeking a Director, EU Services to manage customer success in the European market. This role is pivotal in driving outcomes, retention, and expansion for EU clients through strategic partnerships and technical support. Ideal candidates will have 8-10+ years of experience in customer success or implementation roles within life-sciences SaaS, combined with strong project management skills. Candidates must possess excellent communication abilities and a robust understanding of industry regulations, and must be based in the EU while being flexible for US collaborations.