Estates Helpdesk Team Lead: Maintenance & Compliance

HC-One Ltd. is seeking a Helpdesk Team Leader to oversee the estates helpdesk and ensure maintenance requests progress within service levels across a large portfolio of care homes.

This office-based role is based at our Central Support Office in Darlington, 37.5 hours per week, with nationwide housing support and collaboration with estates teams, contractors and home managers. You will lead a small team, monitor live maintenance jobs, coordinate planned maintenance schedules and ensure