Estates Customer Support and M&E Manager

Estates Customer Support and M&E manager

As a Customer Estates Support Officer (SISS & M&E), you'll play a vital part in keeping our stations running smoothly by supporting the management and maintenance of key customer facing systems such as CCTV, Customer Information Screens, PA systems and Help Points. You'll work closely with our SISS maintenance contractor, station teams and internal stakeholders to monitor performance, co ordinate maintenance activity and ensure faults are resolved quickly. The role blends office-based tasks with on-site visits across the TPE network, giving you hands on experience in estates management and asset performance. To succeed, you'll need proven experience managing SISS and/or M&E systems, along with strong organisational skills and a proactive approach. This is a great opportunity to develop your expertise within a fast paced operational environment.

• Excellent career prospects.
• A personal development plan.
• Structured training and development
• Competitive salary paid on 4 weekly basis.
• Generous annual leave entitlement.
• Free TransPennine Express rail travel for you and your dependants .
• Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service for you and your dependants .
• Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home.
• Option to join the Railway Pension Scheme with significant employer contributions.
• Family friendly maternity and paternity benefits.
• Plus, high street and lifestyle discounts as well as a cycle to work scheme .

Terms and conditions apply