Estate Services Officer

Estate Services Officer

Location: Home Based, with travel within the South East (predominantly Surrey & Sussex)

Salary: £27,850 per annum + Car Allowance

Vacancy Type: Full Time

Closing Date: 9 th December 2025

Are you passionate about delivering excellent customer service and making a real difference in communities? Do you thrive in a role where no two days are the same, and where your organisational skills and attention to detail truly shine?

Part of the organisation meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents.

They're looking for an Estate Services Officer to support the delivery of high-quality estate services to their residents. This is a fantastic opportunity to play a key role in shaping the way they manage and improve their estates, ensuring they remain safe, welcoming, and well-maintained.

What you'll be doing

Coordinating and supporting the delivery of estate services contracts. Leading on service queries, complaints, and contractor performance. Managing estate asset data and supporting national programmes like cyclical tree maintenance. Ensuring compliance with health, safety, and regulatory standards. Collaborating across teams to improve service delivery and customer satisfaction. What you'll bring

Experience in estate services, ideally within social housing. Strong organisational and communication skills. A proactive approach to problem-solving and service improvement. Confidence in managing contracts and working with stakeholders at all levels. A commitment to delivering outstanding customer service. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation.

They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to complete your application.