Estate Services Coordinator

Overview

Estate Services Coordinator

About the Role

Our people are at the heart of delivering high-quality services to the community, where everyone has the opportunity to thrive. As an employee, you will play a vital role in upholding our CARE values - Collaborative, Ambitious, Resourceful, and Empowering - in all that you do.

What We Expect

We're looking for individuals who can:

• Deliver excellent service with professionalism, integrity, and respect.
• Uphold equality, diversity, and inclusion in all interactions.
• Maintain high standards of behaviour, both inside and outside of work.
• Act with honesty, impartiality, and objectivity when serving residents and colleagues.
• Comply with policies on confidentiality, safeguarding, health and safety, and the use of resources.
• Demonstrate punctuality, reliability, and a commitment to continuous improvement.

Your Responsibilities

• Lead on electrical compliance, safety, and risk management in line with legislation and best practice.
• Manage the EICR programme, electrical repairs, and contractor performance.
• Oversee statutory compliance, policies, and procedures for housing and corporate assets.
• Produce assurance and performance reports for senior managers and councillors.
• Manage procurement, contracts, and budgets, ensuring effective service delivery.
• Build and maintain strong relationships with contractors, stakeholders, and customers.
• Drive continuous improvement, ensuring customer satisfaction and service excellence.