ERP Coordinator / Analyst - D365 - REF 1195

Overview

This Pan European organisation is looking to hire an ERP Analyst/Coordinator. You will have worked with ERP systems as either an analyst, support, data or a reporting capacity and ideally you will have some integration or implementation exposure. Furthermore, you will be able to manipulate & extract data and deliver reports via Power BI. Your role will grow into becoming an ERP integration / development specialist over the first 12 to 18 months and as the group look to streamline their ERP platform from SAGE 200 + Navision 2018 (plus other vendors), into a common D365 solution.

Job Specification

A strong career opportunity has arisen for a suitably qualified and experienced individual to join our team in the position of ERP Systems Analyst. This opportunity would suit someone with 3 to 5 years experience in the discipline, looking to develop and progress in their career. Employed on a full-time basis and reporting to the IT and Business Systems Officer, the ERP Systems Analyst will play a critical role supporting the commercial, operational, and financial information systems. The successful applicants will contribute to the implementation, ongoing development, and continuous improvement of our ERP system, with a particular focus on Dynamics 365 / Navision.

Additionally, the desired candidate will be required to implement structured improvements to existing ERP processes, optimising reporting, and ensuring seamless system integration across the group. This role will work closely with external IT and ERP service providers to meet the organization's evolving needs while ensuring that all users are fully supported and trained in ERP usage.

Key tasks and accountabilities

• ERP System Management: Given time, take ownership of the successful integration and implementation, development, and ongoing optimisation of Dynamics 365 / Navision to support group business objectives.
• Business Process Analysis: Analyse business requirements and translate them into technical and functional ERP solutions that drive efficiency across commercial, operational, and financial processes.
• Data Migration & Integration: Manage the migration of data to and from other systems, ensuring the ERP system is updated with accurate, timely information to support business operations.
• Customization & Configuration: Work with service providers to customize Dynamics 365 / Navision to meet business-specific needs, ensuring the system remains scalable and adaptable as the business grows.
• Finance Interaction: Focus on optimising the Finance department's interaction with the ERP system to enable accurate and timely financial reporting.
• User Support & Training: Provide ongoing support to ERP users, managing end-user settings to maintain functionality and security. Train existing and new staff members to ensure effective use of the ERP system, supplemented by the creation of detailed user documentation.
• Continuous Improvement: Identify and implement improvements to ERP processes to streamline operations and enhance reporting capabilities, including the development of ad-hoc spreadsheets or databases to support department-specific needs.
• Help Desk Function: Act as the first point of contact for ERP-related issues, prioritising tasks and ensuring timely resolution through collaboration with external service providers.
• IT & Systems Audits: Conduct regular audits of IT and ERP systems in collaboration with external IT agents and group colleagues to assess suitability and recommend improvements.

Applicants should possess a proven experience in implementing, managing, and optimising Dynamics 365 / Navision (or similar ERP systems), strong understanding of business process analysis, with the ability to translate business needs into ERP functionality.

Experience in data migration, integration, and system customization is essential as is the ability to problem-solve and deliver a proactive approach to continuous improvement.

Strong interpersonal skills are essential as the role will require the successful applicants to work effectively with cross-functional teams and external providers.

Familiarity with finance processes and reporting requirements within an ERP system is essential as is the ability to prepare and deliver training across all teams within the organisation.

Applicants should possess previous experience in a manufacturing or multi-site environment, knowledge of SQL or other relevant database languages and a strong understanding of IT infrastructure, including networking and security best practices.

The successful candidate will be detail-oriented with strong analytical skills, proactive, solution-focused mindset and demonstrate the ability to work independently and as part of a team with a commitment to continuous learning and professional development.

As the role will require the postholder to travel to multiple locations in the UK, a UK driving licence is essential.

Note: This is a great opportunity for a suitably qualified and experienced individual to join a committed and dedicated team at a time of growth in a rewarding and engaging environment and a great workplace community.

Compliance

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