EPOS Implementation Coordinator - Visitor Experience

The Royal Zoological Society of Scotland (RZSS) is seeking an experienced project manager to lead the implementation of new ticketing and retail EPOS systems at Edinburgh Zoo and Highland Wildlife Park. You will coordinate across Commercial, Retail, Finance and IT to ensure systems, processes and teams are ready for launch.

You will oversee project plans, timelines, risks, UAT, training, go-live planning and post-implementation reporting, with a focus on improving visitor experience and