Enterprise Cyber SaaS Customer Success Lead

A leading cybersecurity solutions company in Greater London seeks a Customer Success Manager to drive value for strategic customers and ensure their satisfaction. This role requires a minimum of 4 years in a customer-facing role and a proven track record with enterprise clients. As the CSM, you will collaborate across teams and ensure that commercial forecasts are accurate while exceeding renewal and expansion targets. Strong communication and interpersonal skills are essential to thrive in this dynamic environment.