Enterprise Customer Success Manager: Growth & Adoption Lead

LILT is seeking an experienced Customer Success Manager to enhance customer satisfaction and retention. This role involves acting as the primary contact for customers, ensuring they are successful in using LILT's services.

The ideal candidate will have at least 5 years of experience in customer success or account management, preferably in the SaaS or language services industry. Strong communication skills and the ability to manage customer relationships effectively are essential for this role.