Enterprise Customer Success Leader - Strategic Value & Growth

Avid seeks a Senior Enterprise Customer Success Manager to lead strategic success with large enterprise clients. In this role, you'll guide customer onboarding, increase adoption, and ensure long-term success. You'll work closely with stakeholders, analyze performance metrics, and mentor peers. Ideal candidates will possess a Bachelor's degree and 7-10 years of relevant experience, with strong skills in relationship management and technical tools like Salesforce and Gainsight.

The position requires excellent communication and a proactive approach to drive customer satisfaction and business value.