Enterprise CSM, DACH (German-speaking) Growth & Retention

Coursera is seeking a Customer Success Manager (German-speaking) to partner with enterprise customers across the DACH market, ensuring successful adoption of Udemy Business and helping customers achieve strategic learning goals.

You will build trusted relationships with stakeholders from program managers to executives, acting as a strategic advisor, and collaborate with Sales, Product, and Marketing to drive retention, expansion, and measurable value.