Enterprise Account Manager - Account Growth

Want to be a part of a company that's making a difference?

We're a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliversolutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.

Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

Innovation: Trusted by over 11,000 customers, you'll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

We're on a mission to protect people and the planetby building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.

Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!

About the Role

We're looking for an Enterprise Account Manager - Account Growth to deepen relationships across a portfolio of major enterprise customers. EcoOnline already partners with 600+ enterprise clients in the UK & Ireland, and there is substantial white space for cross-sell, upsell and broader multi-product adoption.

Your mission is to develop long-term commercial partnerships, expand product usage and uncover new opportunities within existing enterprise customers. You will work across a broad suite of solutions spanning EHS, Chemical Safety, ESG, Risk Management and Learning.

This is a strategic role for someone who excels at stakeholder engagement, long-term relationship building and identifying commercial expansion pathways.

Key Responsibilities

• Manage and grow a defined portfolio of large enterprise customers.
• Build strong relationships across multiple levels, including C-suite and operational leaders.
• Identify and execute cross-sell and upsell strategies, mapping white space and multi-product opportunities.
• Lead expansion and renewal cycles typically ranging from 3-9+ months.
• Partner with Customer Success to ensure strong value delivery and retention.
• Collaborate with Marketing, Product, Solutions Consultants and RevOps to maximise account potential.
• Maintain accurate pipeline, forecasts and CRM hygiene.
• Represent EcoOnline at customer meetings, QBRs, sector events and industry forums.

What we're looking for

• Experience selling enterprise SaaS into complex organisations.
• A strong record of account expansion, renewals and multi-product selling.
• Skilled in stakeholder management, solution discovery and commercial negotiation.
• Ability to orchestrate cross-functional internal resources through complex expansion cycles.
• Comfortable managing long, multi-phase sales cycles with multiple stakeholders.
• Clear verbal and written communication skills.