Engineering Shift Manager - Engineering-T3

Shift Engineering Manager Kingsway Distribution Centre

Department: Engineering

Responsible to: Engineering Manager

Location: Kingsway Distribution Centre

Role Overview

To lead and manage the Engineering shifts across a large 24/7 Engineering operation, providing clear direction and leadership to teams of multi disciplined & Service Engineers, Assistants, to support internal and external customers, across two large DC's (c1M sq. ft.) ensuring all qualitative and quantitative business objectives, standards and KPIs are achieved. To drive an environment of continuous improvement both in Engineering performance and people.

Key Responsibilities

• Provide leadership to large team of multi disciplined Engineers, including Multi skilled Engineers, Service Engineers, Engineering Assistants, Stores to ensure delivery of key service elements such as planned preventative maintenance, fault rectification and fault eradication.
• Provide hands on fault finding as required to support the Engineering Teams and aid the resolution of issues encountered and the completion of Planned Maintenance tasks, installations, and project work.
• Undertake day to day management of third party contractors to ensure delivery of key service KPI's and project delivery.
• Performs all people aspects of managing a shift including, disciplinaries, manage performance, time management and RTW's.
• Recruits develop & manage direct reports. Develop colleagues through probationary reviews, appraisals, PDP's/one to one.
• Drive engagement within the teams.
• Facilitate effective communication within the department.
• Escalate and manage 3rd Party support personnel and stakeholders as required to obtain technical response and support.
• Act as Proxy for Sites Engineering Manager as required, managing all duties.
• Promote, demonstrate, and drive the company values throughout the Engineering Function.
• Drive the transition from a reactive to proactive culture. Devise, plan, and co ordinate Engineering activities to include the completion of Planned Preventative Maintenance and reactive jobs that are captured in the CMMS system.
• Undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices.
• Work collaboratively with Operations and support areas (Op's leads, HR, Control Room, H&S, Training, building services, planning) as appropriate to advise and support on resource and technical issues that ensure optimum utilisation of equipment and resource.
• Develop, support, and appraise direct reports ensuring performance expectations are delivered and that both teams and individuals' engagement is demonstrated.
• Assess teams training needs, help to facilitate training that supports both the individual and the business alike.
• Lead continuous improvement initiatives, identifying opportunities and developing and implementing solutions.
• Manage within the company guidelines on all policies and procedures. (Absence, performance, investigations, disciplinary & Grievance, Health & Safety, and security)
• Always promote Health & Safety, ensure all matrices are kept up to date and carry out regular H&S audits of processes and equipment making sure the Engineering Function meets all current statutory H&S obligations.
• Drive the departments adherence of safe working practice throughout day to day engineering management activities in areas of high specialisation.
• Audit and make sure of team's adherence of visual and housekeeping standards.
• Provide personable people management, motivation, and structured development of the team through performance reviews to ensure delivery of objectives through team working.
• Actively promote health and safety within the team, ensuring that the standard activity has been assessed, and SOP's written for them, escalating this where any gaps are identified.
• Perform other reasonable duties in line with the needs of the business.

Essential Skills and Experience

• Proven experience of managing multi disciplined Engineering teams within an automated Warehouse or FMCG environment.
• Time served with min HNC in Electrical/Mechanical Engineering.
• Self motivated and results driven individual.
• Health and Safety qualifications (IOSH or equivalent).
• Proficient working knowledge of MS platforms.
• Demonstrated flexibility and adaptability to changing business conditions.
• Experienced in both mechanical and electrical fault diagnosis and having a working knowledge of SCADA and PLC based control systems (Siemens).
• Experienced of a CMMS system (preferably Agility).
• Working at heights and rescue at height certified (training will be provided).
• Clear understanding of policies and procedures within which an operation is managed.

• Communication skills both written and verbal, able to adapt approach to fit audience.
• Strong decision making capability, able to influence and engage.
• Ability to prioritise workload, work to deadlines and to work under pressure.