Engine Workshop Technician - Level III

In this role, you will make an impact in the following ways:

• Lead complex engine diagnostics and repairs independently across Cummins products, ensuring high-quality service in both workshop and customer site settings.
• Coach and mentor junior technicians, sharing your expertise and reviewing repair plans to build team capability and confidence.
• Drive customer satisfaction by delivering timely, accurate, and customer-focused solutions using tools like Guidanz and ANVL.
• Ensure compliance and safety by modelling proactive health and safety behaviours and ensuring adherence to all HSE policies.
• Support cross-functional initiatives by contributing to local CIT projects and collaborating with other departments as needed.
• Maintain service excellence by following Cummins' Standard Repair Times (SRTs) and service documentation protocols.
• Champion continuous improvement by identifying and escalating technical issues and contributing to knowledge databases.
• Promote operational efficiency by maintaining a clean, organised workspace and ensuring tools are in proper working order.

To be successful in this role, you will need the following:

• Strong technical acumen in engine systems, diagnostics, and electronic service tools to troubleshoot and resolve complex issues.
• Effective communication skills to clearly convey technical information to customers and team members.
• Adaptability and initiative to handle diverse service environments and shifting priorities with confidence.
• Commitment to development through ongoing training and self-directed learning to stay current with Cummins technologies.

Education / Experience:

• Education: Vocational diploma from a relevant technical institution; Apprentice Trained Engine Technician preferred.
• Licenses: Locally valid driving permit preferred.
• Experience: Advanced knowledge of engine products; experience coaching junior technicians is a plus.

This position may require licensing for compliance with export controls or sanctions regulations.