Engagement & Training Lead (Hybrid)

A public service organization is seeking an Engagement Officer to lead activities that enhance engagement with local authorities across England. The successful candidate will work directly with staff at all levels, helping them comply with complaint management codes and improve their capabilities. This hybrid role (Coventry or York) offers a salary between £32,780 and £37,069 per annum, along with a variety of employee benefits including flexible working arrangements and professional development opportunities.