End-User Experience Engineer & IT Analyst

An international financial institution based in London seeks an Analyst to enhance end-user experience through support and technical solutions. You will be a key contributor within a squad, focusing on resolving incidents and ensuring the quality of IT services. The role demands strong problem-solving skills and effective communication. Candidates should have a degree or equivalent experience, with proven ability to work under pressure in a diverse environment. The institution promotes a culture of inclusion and sustainability.