End User Computing Workplace Architect

End User Computing Workplace Architect - 9 - Month Contract - Fully Remote

The End User Computing (EUC) Workplace Architect is responsible for designing, implementing, and continuously improving the digital workplace environment to deliver secure, efficient, and high-quality end-user experiences. This role works closely with IT, security, and business stakeholders to develop workplace solutions that support productivity, mobility, and collaboration across the organization.

Key Responsibilities

Workplace Architecture & Design

• Design, develop, and maintain end user computing solutions, including desktop, laptop, mobile, and virtual desktop infrastructure (VDI) environments.
• Lead the architecture and deployment of modern workplace platforms, including Microsoft 365, Windows 11, Endpoint Manager (Intune), and collaboration tools such as Teams and SharePoint.
• Assess existing workplace environments and identify opportunities for modernization, optimization, and standardization.

Security, Compliance & Governance

• Collaborate with cybersecurity and risk teams to ensure workplace solutions comply with security, regulatory, and data protection requirements.
• Implement security controls aligned with industry frameworks and organizational policies.
• Support identity, access management, and information protection initiatives.

Standards, Documentation & Governance

• Develop and maintain technical standards, architecture frameworks, operational documentation, and solution blueprints.
• Produce and update technical diagrams and reference architectures.

Productivity & User Experience

• Evaluate and recommend tools and technologies that enhance end-user productivity and digital experience.
• Continuously improve device performance, reliability, and usability.

Technical Leadership & Operations

• Provide technical leadership and guidance to EUC and support teams.
• Promote best practices throughout the solution life cycle, from design through decommissioning.
• Support complex incidents, escalations, and platform improvements.

Automation & Optimization

• Lead automation initiatives for device provisioning, application deployment, patch management, and configuration governance.
• Implement Scripting and workflow automation to improve operational efficiency.

Innovation & Continuous Learning

• Monitor emerging technologies, industry trends, and vendor roadmaps.
• Evaluate new solutions for potential adoption within the digital workplace ecosystem.

What You Will Ideally Bring

• Proficiency in Scripting and automation tools (eg, PowerShell, Python).
• Experience with cloud-based desktop platforms such as Windows 365 and Azure Virtual Desktop.
• Understanding of IT service management frameworks (eg, ITIL).
• Exposure to low-code/no-code platforms and workflow automation tools.

Work Environment

• Occasional travel and participation in after-hours support activities may be required.
• The role operates in a dynamic, evolving technology environment and requires adaptability and continuous learning.
• Typically reports to the Digital Workplace or End User Services leadership function.

Relevant Certifications (Preferred)

• MS-102 Microsoft 365 Administrator (Tenant, Security, Identity)
• SC-300 Identity and Access Administrator (Conditional Access, RBAC)
• SC-400 Information Protection Administrator (Purview, DLP, Records Management)
• MS-700 Teams Administrator
• MS-720 (or successor) Teams Voice
• Session Border Controller (SBC) and SIP Fundamentals
• AI-102/AI-900 AI Solutions and Foundations
• PL-400/PL-700 Power Platform and Copilot Studio Development

Contract Details

• Duration: 9 months (with potential extension)
• Day Rate: ~ 40 per hour
• Location: Remote
• Start Date: ASAP