Employment Advisor

Job Category: Customer Support/Client Care

Get Set to change lives by helping people move into real jobs and stay there through structured support, clear expectations and strong employer relationships.

About the Role

This is a front line employability role focused on job outcomes. You will manage a structured caseload, support individuals to become work ready and work directly with employers to generate live vacancies. Success is measured by people starting work and sustaining employment.

This is an office based, full time role. It is not home based.

What This Role Is Really About

Employment creates stability, confidence and opportunity. This role exists to make that happen.

You will combine practical employability coaching with proactive employer engagement. You will challenge where needed, support consistently and take ownership of outcomes. This is not about activity for its own sake. It is about progression into work.

Work Schedule and Environment

• Office based
• Monday to Friday working pattern
• Structured diary with back to back appointments
• Performance led environment with clear targets
• Regular employer sales and marketing activity

What You Will Do

• Manage a structured caseload with clear job outcome expectations
• Deliver focused one to one appointments aimed at moving people into work
• Provide CV writing, application and interview preparation to employer standard
• Coach professional behaviours such as punctuality, preparation and attendance
• Proactively engage local employers to generate live vacancies
• Promote job ready candidates and match them to suitable roles
• Drive applications, interviews, job starts and sustained outcomes
• Maintain accurate and timely records on CRM systems
• Meet safeguarding, compliance and data security requirements

Employer / Stakeholder Element

• Build and maintain relationships with local employers
• Understand recruitment needs and respond quickly with suitable candidates
• Convert employer conversations into interviews and job offers
• Maintain an active vacancy pipeline aligned to customer readiness

What Makes Someone Successful Here

• Reliable, organised and consistent
• Comfortable working to targets and being accountable for results
• Balance support with constructive challenge
• Follow through on commitments
• Believe employability only works when it leads to jobs

What You Will Bring Essential

• Experience in a target driven, outcome focused or sales led role
• Experience working with customers, clients or employers
• Strong written communication skills, including CVs and applications
• Confidence using IT systems and managing accurate records

Trainable

• Employability and welfare to work knowledge
• Employer engagement techniques
• Internal systems and processes

A Day in the Role

Your day may start with back to back customer appointments focused on applications and interview preparation. You may then speak to or visit employers to discuss vacancies. The afternoon could include supporting interviews, updating records and following up on job offers. Some days will feel fast paced. Progress is not always immediate, but consistency matters.

What You Will Get From This Role

You will build strong coaching, employer engagement and case management skills. You will gain experience that leads to progression within employability, employer engagement or leadership roles.

You will be supported by clear targets, structured management and a collaborative team.

Benefits

• Vitality private medical support including GP, mental health and physio access
• IncentFit, earning up to £360 per year for staying active
• 24/7 Employee Assistance Programme for counselling and financial advice
• Pension with 5% employee and 3% employer contribution

Values

At Get Set UK, we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.

Employment Equality Statement

We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.