Employment Adviser - (Bournemouth)

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future? Are you looking for an opportunity to make a difference to people's lives? If so, this might be the position for you.

We're currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

You'll manage a caseload of participants, guide their journey to employment, serve as a coach and mentor, and be the primary trusted contact building strong relationships, motivating and encouraging customers to secure sustainable employment.

Competitive salary: £26,500 to £29,545 per annum, dependent on experience.

Benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with possibility to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee, 5% Employer
• Health Cash Plan, incl. 3 salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub - online portal with retail discounts, cycle to work scheme and voluntary benefits

Location: Office-based role, Bournemouth

Hours: 37 hours a week. Monday to Thursday 8.30 am - 5 pm, Friday 8.30 am - 4.30 pm

Closing Date: 27 April 2026

Key Responsibilities

• Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
• Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
• Deliver a positive experience to new customers, ensuring they engage with you and the programme.
• Achieve the Customer Service Standards required on the programme.
• Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer's personal circumstances, ambitions and goals.
• Provide appropriate advice and guidance on fundamentals of self employment and signpost customers to internal self employment specialists where appropriate.
• Co produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
• Provide tailored support in all aspects of job search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
• Provide appropriate training/guidance to customers to help them master digital technologies for guided self service learning materials and online job vacancies.
• Ensure all relevant evidence requirements are met to verify job starts.
• Fully understand the local labour market, to source suitable job opportunities.
• Undertake direct marketing to employers using digital media (e.g., email, LinkedIn, Facebook, Twitter).
• Market specific customers to employers.
• Identify the recruitment needs of employers and undertake tailored pre screens and group assessments.
• Develop relationships with key stakeholders to maximise job opportunities (e.g., federation of small businesses, chamber of commerce, JCP partnership managers).
• Maintain hard copy and system held customer records to the required compliance and quality standards.
• Develop an understanding of specialist signposting services in the local area/region and apply knowledge of disabilities, housing, benefits, etc. where appropriate.
• Proactively participate in continuous improvement activities to ensure the service delivers excellent customer service.
• Act as an employee owner, always considering the best interests of the company, shareholders and colleagues.
• Ensure best practice is identified, adhered to and championed.
• Be prepared to work flexibly, including travel and overnight stays.
• Be accountable for own professional development and undertake necessary training as identified in the Performance Review process.
• Handle personal data in accordance with the organisation's data protection policy.
• Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Adhere to the company's policies and procedures (including safeguarding, equality, diversity and inclusion, quality, health and safety and IT).
• Perform any other duties appropriate to the post.

Skills and Experience

• Good working knowledge of the local labour market in the specified geographical locations.
• Basic knowledge of self employment.
• Full IT literacy using Microsoft Office programmes.
• Experience working in a target driven environment.
• Experience delivering services to meet contractual and quality standards.
• Knowledge of the employability industry.
• Knowledge of the recruitment industry.
• Experience providing information, advice & guidance.
• Full driving licence.

Additional Information

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender re assignment, religion or belief, marital status, or pregnancy and maternity.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.