Empathetic Helpline Advisor - Injury Claims Support

National Accident Law is seeking a compassionate Helpline Advisor to support customers through their injury claims journey. You will take inbound and outbound calls, delivering empathetic service and gathering accurate information to guide the next steps.

The role focuses on listening, understanding, and advising customers while maintaining compliance and data accuracy. Training is provided, with a generous benefits package and a structure that avoids weekend work.