Emergency Home Responder

Reference

MAY

Location

Salford

Expiry date

22:59, Sun, 7th Jun 2026

Benefits

Buy or sell leave. Flexi working. Pension Scheme. Professional Development. Occupational Sick Pay + Many more benefits

Progress Lifeline

Progress Lifeline provides a 24/7 emergency response service, supporting over 65,000 customers to live safely at home. We're recruiting Emergency Home Responders in Salford for flexible, meaningful work alongside studies.

Ideal for Students

Students in Paramedic, Nursing, Health & Social Care or Public Services

"The moment you see someone go from scared to settled - that's why we do this."

Why this role suits students

This role offers hands on emergency response experience that supports future careers in healthcare and emergency services.

Experience you'll gain

• Responding to urgent situations
• Reassuring and supporting vulnerable people
• Making calm decisions under pressure
• Working independently within a 24/7 service

The role

• Respond to emergency alarm calls in your local area
• Assess situations and reassure customers
• Assist customers after non injury falls using specialist equipment
• Work independently, supported by the Control Centre

Full training is provided, and no previous care experience is required.

Training Provided

• First Aid
• Moving & handling
• Use of lifting equipment
• Lone working safety

What you'll need

• Be based in the Salford area and respond to calls across the wider local Lifeline service area
• Full UK driving licence and own vehicle
• Calm, reliable and compassionate approach
• Willingness to work night / on call shifts

Pay, leave & benefits (summary)

• £26.22 paid for each on call standby shift
• £18.90 per callout (up to 90 minutes)
• £12.97 per hour for callouts over 90 minutes
• Mileage reimbursement for all journeys
• Annual leave linked to rota pattern, plus pro rated bank holidays
• A day's leave for your birthday
• Pension with matched contributions up to 7.5%
• Uniform and full training provided
• Wellbeing and development support

Progress Housing Group is a Living Wage accredited employer.

A full explanation of pay and benefits will be provided at interview.