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Emergency Department Receptionist

Posted 21 hours 59 minutes ago by NHS

Permanent
Full Time
Other
Surrey, Guildford, United Kingdom, GU1 1
Job Description

Day & Evening Receptionist - variety of shift patterns

This is an excellent opportunity to join a friendly, supportive team working in Emergency Care. The Emergency Department is a friendly, exciting place to work currently undergoing a large transformational project with exciting new developments and opportunities.

We are looking for Receptionists to work on our friendly reception desks in the Emergency Department. The successful candidates will undertake a variety of reception duties including working on our A&E, SDEC, AMU and Guildford Ward Reception and processing Patient data. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff.

Main duties of the job

The successful candidates will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy.

Job responsibilities

To provide a calm, friendly and welcoming reception to Emergency Floor incorporating A&E, Emergency Assessment Unit and Ambulatory and Emergency Care.

Person Specification Qualifications
  • General education to GCSE level
Knowledge and Skills
  • Previous experience in patient contact position
  • Previous NHS experience in admin role
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,618 a yearper annum including High Cost Area Supplement

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