EMEA Manager - AI-Powered Customer Support

CodeRabbit is seeking a Manager of Customer Support to lead the EMEA team, recruit and coach Level 1 and Level 2 specialists, and bridge the gap between AI-powered code review and customers. You will untangle complex technical challenges and champion customer outcomes day-to-day.

You will mentor staff, shape support processes, and collaborate with product engineering to drive improvements based on customer feedback. This role requires strong communication and a passion for exceptional service.