EMEA IT Operations Lead - ERP & Enterprise Apps

YDU JC Air Cond & Ref Inc.- Dubai is seeking an IT Operations Technical Lead to ensure stability and performance of ERP and enterprise applications across EMEA. You will bridge business stakeholders, IT teams, and external partners to drive operational excellence and continuously improve service delivery.

The role emphasizes incident and change management, vendor coordination, governance, and metrics, with a focus on improving application performance and stakeholder satisfaction.