EMEA Head of Transfer Agency and Investor Servicing

Head of EMEA Transfer Agency

Reporting to the Global Head of Transfer Agency, this role holds end-to-end accountability for the Transfer Agency function across the EMEA region. It combines strategic direction, operational excellence, and regulatory oversight across multiple jurisdictions, ensuring alignment with global strategy while balancing regional regulatory, client, and operating model requirements.

Responsibilities

• Set and execute the EMEA Transfer Agency strategy aligned with global priorities and business objectives.
• Provide regional leadership across multiple locations, ensuring consistent service delivery, governance, and control frameworks.
• Drive operational excellence, including standardization, efficiency, scalability, and digital transformation initiatives.
• Lead regulatory engagement and readiness across EMEA jurisdictions, ensuring adherence to evolving regulatory requirements.
• Partner with global stakeholders to align EMEA priorities with the global TA operating model and transformation agenda.
• Own and manage the regional budget, ensuring financial discipline, transparency, and delivery of productivity targets.
• Support new business growth, client onboarding, and product expansion, balancing capacity, risk, and cost considerations.
• Build and lead a high performing leadership team, ensuring strong succession planning, capability development, and talent retention.
• Act as a key stakeholder partner across Risk, Compliance, Legal, Technology, and Operations to enhance control and efficiency.
• Lead complex, cross functional initiatives, including transformation programs and change initiatives impacting the EMEA region.

Skills and Experience

• Senior Transfer Agency executive with deep expertise across multiple EMEA markets and regulatory environments.
• Proven track record in leading large scale, multi location operations with full P&L or budget accountability.
• Strong strategic leadership capability, translating global strategy into regional execution.
• Demonstrated success in leading through change, including transformation, growth, and regulatory evolution.
• Exceptional stakeholder management and influencing skills, including engagement with senior executives and regulators.
• Strong people leadership experience, building high performing, diverse teams across geographies.
• Commercial mindset with a focus on client outcomes, efficiency, and cost discipline.
• Degree qualified and/or relevant professional experience.

Reasonable Accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

Equal Employment Opportunity Statements

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or provincial law. The company maintains a policy of equal opportunity in all phases of employment, consistent with applicable laws and regulations.

For additional information regarding our commitment to diversity, inclusion, and zero discrimination, employees and candidates may refer to the specific EEO statements provided for the United States, Canada, Europe, Middle East and Africa, and Asia Pacific regions.