EMEA Client Management Lead: Growth, Retention & Renewal

TrueCommerce, Inc. is seeking a senior leader to head the EMEA Client Management function, owning retention, expansion, satisfaction, and commercial growth across the region. The Director will coach Account Managers and develop leaders to deliver proactive engagement and measurable net retention outcomes.

The role requires experience in SaaS or technology client management, with the ability to bring structure, discipline, and scalable processes to a growing team facing a diverse customer base.