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EMEA AI Platform Support Engineer
Posted 8 days ago by LangChain, Inc.
Permanent
Full Time
Other
London, United Kingdom
Job Description
LangChain, Inc. is hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects.
You'll diagnose production LLM issues, improve observability and evaluations, and help define world-class support for modern AI platforms. You will collaborate with engineering, operations, and product teams to resolve bugs, refine runbooks, and drive continuous improvement, while mentoring other engineers and shaping
LangChain, Inc.
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