Elevate Programme: Customer Service Operations Analyst

A leading global firm in Belfast is seeking a Customer Service Operations Analyst to join their Elevate Programme. This role requires ownership of customer cases and effective communication throughout the customer journey, particularly for vulnerable customers. Candidates should have experience in customer service and strong organizational skills. The role offers performance reviews, training support, and a pathway to permanent employment after 12-24 months, creating a strong foundation for a career in customer service excellence.