Education, Training & Employment (ETE) Coordinator

We are looking for an enthusiastic and motivated Education, Training & Employment (ETE) Coordinator to join our team. This role is an exciting opportunity to make a real difference in people's lives by supporting hostel clients to gain the skills, confidence, and opportunities they need to progress into education, training, and sustainable employment.

Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across four London boroughs and Hertsmere. We are committed to delivering exceptional customer care and creating pathways out of homelessness through education, training, and employment opportunities.

As an ETE Coordinator, you will:

• Deliver one-to-one job coaching and employment support tailored to clients' needs.
• Organise and deliver IT and practical skills training.
• Support clients in CV writing, job applications, interview preparation, and proactive job searches.
• Identify links, build relationships and opportunities with organisations providing employment training and educational opportunities.
• Recruit, supervise, and support volunteers.
• Track and report on clients' outcomes, ensuring a high-quality, client-focused service.

To join us an ETE Coordinator, we're looking for:

• Experience working with unemployed adults or vulnerable client groups in a community or hostel setting.
• Proven experience delivering training in job search, CVs, applications, and IT skills.
• Ability to engage and motivate clients, helping them overcome barriers to employment.
• Strong organisational skills and experience managing a caseload of clients.
• Experience recruiting and supervising volunteers.
• Excellent communication, literacy, and interpersonal skills.
• Knowledge of employment support programmes and a passion for supporting people into sustainable work.

As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within. We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.

Appointments are subject to Sapphire receiving an enhanced DBS check which we consider acceptable.

We welcome all applications and value diversity in our workforce.

Closing date: 5pm Friday 19 th December 2025. Interview: Tuesday 6 th January 2026.