Education producing administrator

Closing date for applications: Monday 29th June 2026 at 23:59

Salary: £26,994

Location: London

Working hours: 9am-5pm Monday to Friday, 4 days a week in the office

Start date: August 2026

Support the delivery of educational events, workshops and courses at Shakespeare's Globe, helping create engaging experiences for young people, families and public audiences.

Shakespeare's Globe is a world renowned performing arts venue, cultural attraction and education centre located on the bank of the River Thames in London. We celebrate Shakespeare's transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

Education is at the heart of Shakespeare's Globe. We run a year round programme of activities, courses and events for schools, families, young people, universities, drama schools, scholars and the general public, both on and off stage. Activities are aligned with values of social justice, access and Shakespeare for all, delivered across the Education Producing, Higher Education, Learning and Research & Collections teams. The Education Producing Administrator ensures the effective and efficient running of daily Education activities through administrative and organisational support, with particular focus on families and young people's events, research activities and educational hires. The Education Producing team shares responsibility for the programming and delivery of public facing Education activity, alongside site wide space bookings. The administrator assists activity planning, works collaboratively alongside other departments to support the effective use of workshop and public spaces, creates and updates Artifax bookings, daily uses the CRM booking and reporting system, responds proactively to practical issues, ensures tidy and welcoming spaces for a wide range of audiences and participants, and acts as a positive point of contact for participants, ensuring colleagues understand daily Education output. The role also works with other Education Administrators, with support from Senior Coordinators and through managerial guidance, to ensure the daily operational and practical priorities of the department are met.

Key activities

• Assist the Education Producing team to ensure that all projects, courses, events and meetings are appropriately administered, planned, staffed and resourced for relevant in person, off site and online activities.
• Support the Education Producing team in the practical delivery of public facing events, projects, hires, courses and rehearsals, both on site and at external venues.
• Assist with and lead on accurate data entry within space booking system Artifax, and within our customer relationship management (CRM) system, Tessitura.
• Contribute to regular schedules and meetings, including through minute taking, to provide an overview of upcoming Education events and projects.
• Assist the department in finance processes, including purchase order generation, invoicing, credit card spend reconciliation, and processing expenses.
• Administer, support and deliver elements of training for education practitioners.
• Source, catalogue and store props and costumes for rehearsals and small scale performances, and ensure the safe keeping of these items.
• On occasion, act as a Stage Supervisor for workshops and events on the Globe stage and in the Sam Wanamaker Playhouse.
• Assist the Education and Marketing teams in creating or liaising on printed and digital materials or social media communications for specific projects.
• Attend relevant departmental meetings, events and training sessions, whilst taking an active interest in the wider work of the Education department.

Responsibilities

• Support in the successful planning, delivery and evaluation of Education Producing products including public facing events, projects, hires, courses and rehearsals, both on site and at external venues.
• Liaise with practitioners, creative professionals and visiting speakers to ensure the smooth running of Education activities, with guidance from Education Producing team members.
• Ensure that appropriate spaces are booked and prepared for sessions and events. This could include technical set up, the provision of refreshments, or preparing workshop resources. Ensure that the spaces are cleared after each session in preparation for the next booking, in collaboration with other teams.
• Ensure accurate data entry within space booking system Artifax and support organisation wide understanding of space booking processes.
• Take responsibility for daily administrative tasks (emails, scheduling, arranging resources, mailings etc), ensuring that records and data are carefully maintained and monitored.
• Ensure that all procedures for security, health and safety and good housekeeping are properly carried out, in line with managerial guidance and the working practices of Shakespeare's Globe.
• Be a welcoming and supportive contact for participants and audiences attending activities. Sign in groups on arrival, monitor attendance and effectively handle enquiries relating to the event and wider work.
• Gain and maintain familiarity with the Education offer, understanding how activities are effectively delivered in order to respond proactively to queries.

What we are looking for

• Good time management and organisational skills, with an understanding of task prioritisation when working to deadlines.
• Experience and ability to communicate effectively with a wide range of people, including practitioners, children and young people, and members of the public.
• Ability to adapt to changing situations and priorities whilst updating relevant team members in a timely manner.
• Ability to create a welcoming and inclusive environment for individuals, audiences and participants, with experience of working collaboratively with young people and adults from a range of backgrounds, experiences and access needs.
• A good working knowledge of Microsoft Office, including Excel and Word.
• The ability to work well as part of a team, sharing ideas, considering other views, and working constructively to solve issues.
• Willingness to learn, be open to new ideas, and constructively receive feedback.
• Discretion, sensitivity and tact, especially when handling confidential information.
• Demonstrable interest in the programming and delivery of educational projects for young people and adults.

We welcome and encourage applications from candidates who are under represented in the creative industries. This includes, but is not limited to, individuals who identify as Black, Asian, or from other ethnically diverse backgrounds, or people of any ethnicity who belong to the following under represented groups: disabled people, people with the characteristic of gender reassignment, individuals from lower socioeconomic backgrounds, carers and asylum seekers.