Ecommerce Assistant

Overview

ECOMMERCE ASSISTANT
Fully home based
Up to £26,000 + benefits + progression + ongoing training & development

The Opportunity

Are you an experienced Ecommerce Assistant looking to join a business who really make a difference? We are exclusively recruiting for a business who support people living with disabilities globally. Due to continued expansion, they are looking for an Ecommerce Assistant with experience on Magento to join their supportive and growing Ecommerce team. This is a fantastic opportunity to join a hugely supportive business who offer fantastic career prospects and long-term development!

The Ecommerce Assistant Role

• Managing tickets on Magento for 20 stores
• Effectively acting as first line support for requests such as password resets and order issues
• Escalating to the Ecommerce Manager or Development team where needed
• Conducting site audits to check for broken links or issues with product listings and customer journeys
• Managing the website content and optimising pages
• Adding new products to existing websites
• Uploading CSVs to Magento
• Supporting in the set up of new stores
• Collating the relevant product information and images to list new products and improve existing listings

The Person

• Previous experience in an Ecommerce Assistant, Ecommerce Executive, Website Marketing Executive, Ecommerce Administrator, Online Merchandising or similar role
• Confident user of Magento
• Highly computer literate
• Must have a 'can do' proactive attitude

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