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Duty Operations Manager: Network & Incident Leader
Posted 4 days 4 hours ago by Hitachi Automotive Systems Americas, Inc.
Permanent
Full Time
Other
London, United Kingdom
Job Description
Hitachi Rail GTS UK Limited in London is seeking a Duty Operations Manager to oversee the live Network Operations and ensure continuous service for Connect users. You will lead a team of Network Analysts, Rapid Response Technicians, and Service Desk Operators, driving incident management and fault resolution with a strong focus on safety and customer satisfaction.
The role requires hands on leadership, real time decision making, and cross functional coordination to meet SLAs and performance
Hitachi Automotive Systems Americas, Inc.
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