Duty Manager: Lead Front Desk & Guest Experience

Four Points Flex by Sheraton Cardiff is seeking a dedicated Duty Manager to lead our Front of House team and ensure exceptional guest experiences. You will be the first point of contact for arrivals and departures, responsible for monitoring guest satisfaction during your shift.

The ideal candidate will have excellent communication skills, experience in a guest service environment, and a problem-solving attitude. We offer competitive salary reviews, a wellbeing programme, and many employee benefits.