Duty Manager: Guest Experience Leader

Apex Hotels is seeking a passionate Duty Manager for their Edinburgh location. In this role, you will be tasked with leading the reception team, ensuring high levels of guest satisfaction, and managing hotel operations. This includes monitoring safety, responding to guest feedback, and supporting the team during peak times. Successful candidates will have hotel front office experience and a strong focus on customer service. Apex Hotels offers a dynamic work environment with benefits such as 29 days of holiday and training from day one.