Duty Manager

Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:

• Minimum 2 years experience in a management position
• Good knowledge of Microsoft Office (Excel, Word)
• Experience balancing cash/tills
• Highly driven with a strong work ethic
• An understanding of how to achieve KPIs and targets
• Commerciality and brand awareness
• Passion for grocery retail
• Thrive in a fast-paced working environment

Main duties:

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager
• Implement planograms correctly and ensure the correct range is in place in store
• Merchandise and present the store to the highest standard
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store
• Manage employee performance, giving regular feedback, recognition and encouragement
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Understand achieving margins in all departments
• Engage with new initiatives and embrace new ways of working

About the locality:

FULL TIME ROLE - 45 HOURS PER WEEK.

PLEASE NOTE THIS ROLE IS FULLLY ONSITE. MON - SUNDAY OPENING HRS