Duty Manager

We're looking for: A motivated and passionate Duty Manager to join our crew!

The Up In Arms, is part of the Dodo Pub Co - known for top-notch burgers, Neapolitan pizzas, and unbeatable vibes. At our core, we're neighbourhood pubs dedicated to serving products we're 100% proud of, delivered by people who are 100% committed to what they do.

From the bar: We offer a wide selection of craft beers, wines, and cocktails - all served by knowledgeable and passionate staff to customers who care about quality and community.

From the kitchen: We serve authentic Neapolitan pizzas cooked at 450 C in our pizza oven, alongside tasty burgers, brunch, and sides that hit the spot.

Why join us? As a Duty Manager, you'll play a key role in driving exceptional service and ensuring our pubs are the heart of the community. You'll be expected to:

• Lead and manage the team during service, ensuring everything runs smoothly.
• Deliver an outstanding customer experience with genuine care and a positive attitude.
• Motivate, inspire, and coach your team to deliver the best service possible.
• Be a problem solver, making quick decisions to ensure guests always leave happy.

• Build genuine relationships with our regulars and become a familiar face in the community.

What we offer in return:

• £13 per hour (plus tips on top)
• Service Charge (100% goes to the team - our data shows approx. £200-£250 per month (full time)
• Food On Shift
• Dine At Dodo - bring a mate once a month, and we'll cover your food bill
• Learning & Development Opportunities - many of our managers started as team members and now run their own Dodo pub or work in operations
• Great work/life balance
• Annual Team Party
• Christmas Day & Boxing Day Off

Next steps:

1. If this sounds like your vibe, check out our Instagram & website to see what we're about.
2. Click apply and tell us a bit about yourself.
3. The Hiring Manager will be in touch to invite you for a coffee & chat, followed by a trial shift where we can get to know each other.
4. We'll make you a job offer within 48 hours.
5. Your first week will be spent with our Buddy Coach, who'll show you the ropes and (more importantly) get you tasting our amazing pizzas & beers!

We can't wait to hear from you!