Duty Manager

Organisational skills, customer service and complaint-handling skills, flexibility and access to a car

Your new role
My client is seeking a dedicated and enthusiastic Duty Manager to join and support a local government organisation in two locations on Friday, Saturday and Sunday from 10-4pm. A fantastic opportunity if you have an interest / passion for history or enjoy going to museums.

Key duties include:

• To ensure all health & safety regulations are adhered to and report any issues to the Centre Manager/appropriate teams
• Record all accidents / incidents in line with the organisation's policies
• Where required, respond to out-of-hours alarms and emergency call-outs as keyholder
• Organising and running daily activities
• Dealing with customer complaints and queries

What you'll need to succeed

Experience of working in a customer-facing role

Experience working in a similar role desirable - Duty Manager, department manager or supervisory role

Experience of dealing with queries and complaints is essential.

Excellent communication skills with the ability to take a fair and balanced approach when resolving complaints

Access to your own car with full driving licence

Flexibility to work on Friday, Saturday and Sunday

Keyholder experience desirable -

What you'll get in return

Support and training
Fun and social work environment

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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